About After-Sale Service

About After-Sale Service
We accept renew the products which having problem in quality:
1. Please feed back the information about quality problems within 3-7 days after receipt of the goods;
2. Please provide real photos of products with quality problems;
3. For replacement, usually we will send new products along with your next order;
4. If you do not need replacement, we can negotiate with each other according to the actual situations, and the discount amount will be returned to you;
5. We will decide whether to return defective goods depending on the particular facts, the freight must be informed by the buyer before returning;
6. The following situations do not belong to scope of return or exchange service:
1>.Products have been worn, used or washed;
2>.Products with thread residue, fade after washing, and color difference due to different production batch;
3>.More than 7 days after receive the goods;
4>.Refuse to provide photos of defective goods or the photos are completely unable to identify;
For the above situations that beyond scope of return or exchange service,We will give more discounts or preferential policies in future orders according to the circumstances.