After-Sale Service

We accept to renew the products which having problem in quality:


1. Please feedback the information about quality problems within 3-7 days after receipt of the goods;


2. Please provide real photos of products with quality problems;


3. For replacement, usually, we will send new products along with your next order;


4. If you do not need replacement, we can negotiate with each other according to the actual situations, and the discount amount will be returned to you;


5. We will decide whether to return defective goods depending on the particular facts, the freight must be informed by the buyer before returning;


6. The following situations do not belong to the scope of return or exchange service:

  1>. Products have been worn, used or washed;

  2>. Products with thread residue, fade after washing and color difference due to different production batch;

  3>. More than 7 days after receiving the goods;

  4>. Refuse to provide photos of defective goods or the photos are completely unable to identify;


For the above situations that beyond the scope of return or exchange service, We will give more discounts or preferential policies in future orders according to the circumstances.