1. How to ship?
We will ship by International packages/ EMS/DHL/UPS/TNT， that depending on the area you live in.
2.How do we calculate the shipping cost?
Shipping fee depends on the shipping way, weight, and volume.
3. How many days it takes?
General it takes 7-20 working days to all the world by International packages, and it takes7-10working days by E-packet to USA, and takes 3-7 working days by TNT/DHL/FEDEX/UPS, depending on the area you live in.
4. About the Local taxes and import duties?
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country.If in doubt, please check with your country's customs office prior to ordering.
5. How to get tax less or free upon import?
Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a “GIFT” or “SAMPLE” with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the“Notes” when you Complete order.
6. Is there any extra charge from you?
We would not charge an extra fee other than the actual wholesale price and corresponding shipping fee. Meanwhile, we would not responsible for any bank charge of your payment. The order price does not include Custom tax. We'll try our best to help our clients avoiding custom taxes, but because of the complexity of different countries’ Custom tax policy, we are not sure if your package can pass customs without tax.
7. Why sometimes I can't check on website of express after receiving the tracking number?
Because sometimes express delays on updating the information on their website. So please be patient and check it sometime later.